About Us

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.

Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.

So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.

What You Need to Know

The Office Administrator provides comprehensive administrative and front-office support to ensure the efficient operation of the Houston facility. This position serves as a key point of contact for employees, customers, visitors, and vendors while providing administrative support to the Operations Manager, management team, and employees.

The Office Administrator will help maintain a professional, organized, secure, and welcoming facility while coordinating day-to-day office activities and supporting operational and employee needs.
 

What We Are Looking For

Front Office & Facility Support

• Serve as the primary point of contact for visitors, customers, vendors, and telephone inquiries.

• Greet and assist visitors in a professional and courteous manner.

• Manage visitor access, badges, sign-in procedures, and facility security requirements.

• Maintain a professional, organized, and welcoming reception and office environment.

• Monitor and report facility, safety, security, or maintenance concerns.

• Support emergency preparedness and facility safety initiatives.

Administrative Support

• Provide general administrative support as needed to the Operations Director/Manager, management team, HR, and other departments.

• Assist with scheduling meetings, preparing meeting rooms, and coordinating visitors or events.

• Receive, sort, and distribute incoming mail, packages, and deliveries.

• Manage break room supplies, office supplies, inventory, and purchasing within established guidelines.

• Maintain calendars and coordinate appointments as needed.

Operational Support

• Assist with special projects and company initiatives.

• Coordinate vendors and service providers as needed.

• Maintain accurate records and follow established company procedures.

• Maintain confidentiality of employee, company, customer, and business information.

• Perform other administrative duties and tasks as assigned.

Qualifications / Skills & Experience

Education

• High School Diploma or equivalent required.

Essential

• One (1) to three (3) years of receptionist, administrative, customer service, or office support experience preferred.

• Professional and approachable demeanor with strong customer-service skills.

• Excellent verbal and written communication skills.

• Strong organizational and time-management skills.

• Ability to handle multiple priorities and interact effectively with employees at all levels of the organization.

• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.

• Ability to maintain confidentiality and exercise sound judgment.

• Strong attention to detail and follow-through.

• Ability to work independently while also functioning effectively as part of a team.

Why Choose Us

We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.

What you receive from Proserv as your employer is so much more than just a salary. Our benefits offerings include:

• Medical / Dental / Vision

• Health FSA / Dependent Care FSA

• HSA w/ Employer contribution

• Basic Life & AD&D

• Voluntary Life & AD&D

• Short Term Disability

• Long Term Disability

• 401k w/ Employer Match

• PTO

• Paid Holidays

• Employee Assistance Program