About Us

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.

Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.

So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.

What You Need to Know

The Rental Coordinator plays a critical role in supporting the effective delivery of I&C rental operations, ensuring services are provided safely, efficiently, and to the highest standard. The role is responsible for coordinating end‑to‑end rental activities, acting as the key point of contact for customers and internal teams, and supporting the achievement of business, revenue, and margin objectives. By promoting operational excellence, customer satisfaction, and continuous improvement, the Rental Coordinator contributes directly to the ongoing growth and performance of the I&C rental product line.

Key Responsibilities

• Coordinate and support the efficient day‑to‑day operation of the I&C rental product line, ensuring all activities are delivered safely, accurately, and on time

• Act as the primary focal point for all I&C rental activities, working closely with I&C Administration and Workshop teams to ensure seamless service delivery

• Champion excellence in customer satisfaction, ensuring a high‑quality service experience throughout the rental lifecycle

• Liaise directly with customers to manage enquiries, resolve issues, and address any concerns arising during the execution of works

• Monitor performance and support the implementation of appropriate measures to maintain high standards and drive continuous improvement

• Mentor, support, and provide guidance to members of the I&C administration and operations teams

• Assist in identifying opportunities for growth and supporting initiatives that contribute to the ongoing development of the I&C rental business

• Ensure documentation, processes, and communications are completed accurately and in line with company procedures and business objectives

Qualifications / Skills & Experience

Essential

• Working knowledge of pressure testing equipment

• Working knowledge of flushing equipment

• Demonstrable product knowledge within an I&C or rental‑based environment

• Proficient in the use of PC systems and standard business applications

• Ability to work with a high degree of autonomy, taking ownership and accountability for departmental outputs

• Strong interpersonal skills, with the ability to engage effectively with colleagues, customers, and suppliers at all levels

• Proven ability to manage a high and varied workload, adapting effectively to changing priorities

• Highly motivated, proactive, and results‑driven with a strong focus on service delivery

Preferred

• Recognised engineering apprenticeship, relevant training, or extensive proven experience within the Oil & Gas industry

• Demonstrable experience in a supervisory or coordination role

• Previous experience using Microsoft Dynamics 365 (D365)

Why Choose Us

We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.

What you receive from Proserv as your employer is so much more than just a salary, our Total Reward package includes cover for:

• Private Medical

• Life Assurance

• Income Protection

• Personal Accident

• Up to 7.5% contribution to Pension

As well as these funded benefits, Proserv offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and national insurance, some of these include:

• Dental Insurance

• Gym Flex

• Purchasing or selling additional annual leave

• Technology products

• Critical Illness cover

• Additional cover for your family.