About Us

Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.

Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.

So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.

What You Need to Know

The Senior HR Administrator works to support HR Business Partner and line managers. You will use your range of skills and competencies and make a genuine contribution to the organisation’s success on activities and projects.

Key Accountabilities (includes, but not limited to the following)

• Provide daily HR support and policy guidance to employees and managers at the Dubai and Abu Dhabi offices, addressing workplace and employee wellbeing matters.

• Support the full recruitment lifecycle, including drafting job advertisements, screening candidates, scheduling, and conducting interviews.

• Manage end-to-end employee lifecycle processes, including mobilisation, onboarding, orientation, probation tracking, contract renewals and offboarding.

• Handle personnel administration, including preparation of HR-related letters and contractual documentation, including offer letters, employment contracts, contract amendments, promotions, etc., and maintain accurate and up-to-date employee records.

• Assist in payroll input by gathering necessary data (e.g., attendance, leave records, overtime) and coordinating with the payroll team to ensure accurate data submission.

• Support the development and implementation of HR strategies and initiatives.

• Support performance management cycles, competency and succession planning programmes.

• Participate in HR projects and contribute to the continuous improvement of HR processes.

• Prepare HR reports, support audits, and manage required reporting to management and public authorities.

• Co-ordinate government related documentation and compliance processes, including OPTIMA, LOA, CICPA, and CNIA passes, and provide back up support to the PRO by liasing with authorities and ensuring timely submissions.

• Coordinate employee and dependent medical and life insurance administrstion, includingenrolments, deletions, policy updates, and liason with providers regarding claims and coverage queries.

• Co-ordinate business travel arrangements and related visa documentation for UAE employees and global visitors to the UAE.

• Perform any other duties as directed from time to time.

Skills & Experience

Essential

• Relevant education in HR, administration, or similar fields.

• Experience in a similar role, preferably in an organisation with multiple locations.

• Good knowledge of UAE labor law and HR practices.

• Proficiency in MS Office Suite (Word, Excel, PowerPoint) and HRIS systems.

• Strong organizational and time-management skills, with an ability to handle multiple tasks.

• Oral and written English communication skills.

• High level of confidentiality, professionalism, and attention to detail.

Preferred

• Human Resource Management degree or diploma (or working towards)

• Previous experience working with D365, SharePoint, Teams and Power BI reporting tools.

Why Choose Us

At Proserv, we are guided by our core FRESH values, which shape our culture and drive our success. Be a part of a global company that values innovation, technology, and continuous learning where you will have opportunities for professional development and growth within the energy sector.

Attractive compensation package

Medical/Dental/Vision coverage for you

Life insurance coverage for you

You and your household members will have access to Proserv's Employee Assistance Program.