Service Workshop Technician
About Us
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.
Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients – then we really want to hear from you.
What You Need to Know
Proserv are looking for an experienced Service Workshop Technician to join their busy and dynamic team.
Our Service Workshop Technician is required to undertake all aspects of mechanical system diagnostic testing and provide aftermarket/maintenance support services of mechanical and hydraulic surface and subsurface control systems.
What We Are Looking For
Some of the Key Accountabilities:
- Assist with Great Yarmouth service department activities and functions on a day-to-day basis.
- Carry out inspection/repairs and testing on control equipment/components returned from clients. Provide necessary inspection reports and test data.
- In conjunction with base support engineers, identify where required equipment to achieve site/ offshore work scopes and assist with preparation of equipment prior to mobilisation. Ensure that service test equipment is maintained and serviceable for use.
- Work in conjunction with other individuals within the department to meet client schedules for all aftermarket inhouse support/maintenance activities. Liaise with internal departments to support client’s requests and requirements.
- Liaise with clients to provide support for both technical and non-technical issues in relation to company products and third party equipment supplied as part of company scope.
- Provide daily reports of progress on inhouse projects to the service team lead using the service in-house project tracker form.
- Identify additional service opportunities and communicate to service management. Assist with the compilation and maintenance of key customer database.
- Provide support to other company product lines and manufacture/testing of subsea control systems if deemed competent to do so.
- May be required to support the service department on site work
- Assist with continuous improvement of departmental processes/procedures.
Qualifications / Skills & Experience
Education
Essential
- Good academic and mechanical background.
- City & Guilds/NVQ Level 2 in mechanical or electrical engineering or equivalent.
Preferred
- Professional/vocational qualification(s) in mechanical or electrical installation and testing, higher than essential requirements.
Experience
Essential
- Understanding of Microsoft Office packages.
- Understand the operation and maintenance of mechanical hydraulic control and systems.
- Proven track record in the manufacture and maintenance of hydraulic and pneumatic control systems, including small bore tubing installation.
- Proven track record in system fault finding on mechanical and hydraulic systems/sub-systems to component level.
- Good communication skills.
- Ability to interface with internal and external customers.
- Ability to work as part of the service team or unsupervised as required.
- Organised with excellent co-ordination/prioritisation skills.
- Customer focused with a desire to provide Customer/company satisfaction.
- Flexible with a proactive approach.
- Ability to technically analyse and problem solve.
Preferred
- Knowledge of Electrical instrumentation and electrical systems.
- Delivery of services within the Oil and Gas industry.
- Background managing the delivery of services within the oil and gas industry.
- Ability to read/understand electrical schematic and wiring diagrams.
- Understanding of the use and selection of hazardous area and SIL rated equipment.
- Trained/competent with the Safe Use of Electricity in Potentially Explosive Environments.
Why Choose Us
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.
What you receive from Proserv as your employer is so much more than just a salary, our Total Reward package includes free cover for:
- Private Medical
- Life Assurance
- Income Protection
- Personal Accident
- Up to 7.5% contribution to Pension
As well as these funded benefits, Proserv offer an arrangement of voluntary benefits through salary sacrifice which produce savings on tax and national insurance, some of these include:
- Dental Insurance
- Gym Flex
- Purchasing or selling additional annual leave
- Technology products
- Critical Illness cover
- Additional cover for your family.
- Department
- Services
- Locations
- Great Yarmouth
Service Workshop Technician
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